Breeze is Singapore's new driver's app for better arrivals. It connects you with real-time driving and parking information, including a parking calculator, ERP checker and live traffic updates. It operates in Cruise mode, without turn-by-turn routing instructions and Navigation mode when you require specific directions for your drive. Breeze's trip planner makes it easier for you to plan your drive before and after you arrive with cheapest parking options, ERP-free routes and more.

For Android: Any Android phone with OS 9.0 and above.
For iOS: iPhone 8 and above with minimum OS 11.0.

You may contact us via email at support@breeze.com.sg

Not at the moment. Currently, the Breeze driver's app is built for iOS and Android phones to assist drivers during a trip.

This allows us to reach out to you regarding issues and feedback. With a registered account, you can also save your personalised settings and favourite locations that are unique to you.

• Check your Internet connectivity.
• Check if you have entered the phone number correctly.
• Tap on the "Resend" button to receive a new OTP.
• Restart the app if steps 1-3 do not work.

Currently, guest mode is not available.

• Check if your registered mobile number is entered correctly.
• Tap "Resend" to request for a new OTP if needed.
• If you are still unable to log in, contact us via email at support@breeze.com.sg.

If you are having trouble signing in, please go to the respective apps/websites to reset your password before logging into the Breeze driver's app again.

• Take a screenshot to log issues or give suggestions.
• Tap on the orange "!" report button to report on multiple areas we can improve on.
• Tap on "More" at the bottom of the home screen. Tap on "Settings" and then on "Feedback" to tell us about your issue.
• Let us know how you feel about the app after the end of each trip.

• Each video file size cannot exceed 1 minute and 50mb.
• Please check that you have adequate connectivity.

OBU is an onboard unit which replaces the old in-vehicle unit for payment of road charges and displaying of important road conditions.

From our app, you may click on "OBU on Breeze" then "Register your mac address", alternatively you may go to the OneMotoring website to register.

Up to 4.

A bluetooth and internet connection is essential for the usage of the OBU with the app.

Once you have registered your mac address with LTA, you may click on "OBU on Breeze" then "Start to pair" and follow the instructions to pair.

Go to iphone's "Settings" then "General" then "About" then long press to copy the Bluetooth mac address.

It may take up to an hour after installation and registration of the phone before the process can complete. If you are still unable to connect your OBU to Breeze, you may send an in-app feedback to us.

If more than 1 phone is paired to the OBU and the phones are in close proximity, only 1 phone can be connected at a time. It might be possible that another phone is connected therefore the other phones are unable to connect.

It may take up to a minute to connect via protocol. If you face issues with connecting, you may submit an in-app feedack.

OBU will only shutdown after timed out which is usually less than 5 minutes or you are more than 10m away from the vehicle. You may choose to manually click on the "Disconnect" button on the app.

Breeze is unable to capture transaction/trip data when not used. Please use Breeze in order to capture all data. In order to see all your OBU transactions, you may go to the OneMotoring website to check your transactions.

No. If you wish to connect to another vehicle, you may go to "more", "OBU settings", "paired Vehicle List" and connect to the other vehicle desired.

No. You may set your connection on "auto connect" in "more", "OBU settings" then toggle on the "Auto-connect to OBU".

If Breeze is connected to the OBU while you drive, you will receive notifications on your phone.

• When the destination is nearby, there may not be many route variations.
• Depending on the time of day, when ERP is not in operation, the route may be similar.
• Recommended routes are dependent on road conditions.

Currently, there is no option to disable notifications.

Obstructions can block line of sight to GPS satellites, resulting in weaker GPS tracking. Therefore, it's harder to determine the exact position. Rerouting happens when there is a change in the GPS signal strength.

Obstructions can block line of sight to GPS satellites, resulting in weaker GPS tracking. Therefore, it is harder to determine the exact position.

ERP rates shown are real-time, i.e. at the point of planning the route.

The app will indicate only active ERPs en route.

We are constantly improving our services to bring you better routes and give you a better experience.

GPS signals can be weak in tunnels. The app will reconnect and reposition the vehicle once GPS signals are not blocked.

Yes, you may select an origin that is different from your current location.

Yes, you can.

• Tap on the big "P" icon on the right side of the map.
• Select "All Nearby" or "Available Only" to show carparks near the destination.
• Tap on a parking pin on the map then "Navigate Here".
• Wait for the route to update based on the new location.
• Repeat steps 1 to 4 if necessary.

Currently we will show only ERP prices for cars, light goods vehicles and taxis.

You may add up to 3 stops (petrol kiosks and/or EV charging stations) along your planned route. If you have already added 3, and want to add another, you will need to deselect one of the stops before you can add a new one.

There is a time lapse in such reporting. We are constantly monitoring to improve the performance.

There may be some minor roads that are not in our database and we will be constantly improving on that.

When you are planning a route, you may tap on the "Directions" icon on the bottom left side to check on the turn-by-turn instructions to your destination. When you are driving using Breeze, you can tap on the top black bar showing navigation instructions, to see a drop-down turn-by-turn list.

You may tap on the "Traffic" icon below the search bar, and it will show nearby traffic cameras around your location.

Or if you are interested to check the real-time traffic images at other places:

• Tap on the "Traffic" icon.
• Tap on the search bar, you will see a list of locations where traffic cameras are available.
• To check traffic cameras near a specific location, tap on the "Destination" tab on the search page and enter your desired location.

Currently, Breeze does not support Google Assistant or Siri commands.

You might be searching for a general street name. Please enter an address or the name of a premise.

Breeze currently only supports portrait mode for a better mobile experience during a drive.

The app is unable to detect your precise location. You will need to allow "Precise Location" under your phone settings:

For iOS: Go to Settings > Privacy > Location Services > Breeze. Toggle on "Precise Location".

For Android: Swipe down from top of screen > Touch and hold the Location icon > Tap on "Location Services". Enable "Google Location Accuracy", "Wifi Scanning" and "Bluetooth Scanning".

If your selected destination is already a carpark, you will not be shown other carparks while driving to your destination. Alternative carparks will be shown if your carpark is almost full, so that you can choose to reroute and park at a less crowded place.

Yes. The walking path will appear if you have chosen to reroute to a nearby carpark while driving to your destination.

You can save up to 50 locations.

You can save up to 50 locations.

You can add 48 new collections.

• Tap on "Saved" at the bottom of the home screen.
• Tap on "Shortcut".
• Tap on "Add New". Search for the location and tap on the desired location.
• Rename the location if preferred.

OR

• Tap the search bar in the middle of the home screen.
• Under the header, Shortcuts, tap "Add New".
• Search for the location you want to add and tap on it to save it.
• Rename the location if preferred.
• Alternatively, tap on "More" and navigate to Shortcut collection screen.

• Tap on "Saved" at the bottom of the home screen.
• Tap on "Shortcut".
• Tap on "Add Work". Search for the location and tap on the desired location.

OR

• Tap the search bar in the middle of the home screen.
• Tap on "+Add Work" to start. Search for the location and tap on the desired location.
• Otherwise, tap on "More" and navigate to Shortcut collection screen.

• Tap on "Saved" at the bottom of the home screen.
• Tap on "Shortcut".
• Tap on "Add Home". Search for the location and tap on the desired location.

OR

• Tap on the search bar in the middle of the home screen.
• Tap on "+Add Home" to start. Search for the location and tap on the desired location.
• Otherwise, tap on "More" and navigate to Shortcut collection screen.

• Tap on an amenity pin on the map.
• In the amenity bubble, tap on the "bookmark" icon.
• Choose a collection to save the amenity.

Breeze currently only supports English language.

Currently Breeze supports only English language.

Not all parking systems are electronic, hence there might be no data available. We will be constantly improving on that. Thank you for your patience.

We are working on adding more parking information at the moment. Thank you for your patience.

Parking availability information is dynamic and changes all the time, depending on demand in real-time. If your desired parking is full, you can check for nearby parking availability near your destination.

We collate parking information from many sources, and there might be inaccuracies from the source.

Yes. Tap on the "P" icon again or any clear space on the map to hide the information bubble.

• Search for a location.
• Parking options near your destination should automatically be in view. The nearest, cheapest carpark will be highlighted in green.
• If you do not see any parking near your destination, tap the "P" button on the top right to toggle parking information on/off.
• Tap "Navigate here" to set your selected carpark as your destination.

Parking information is shown on your map by default. You can toggle it on/off by tapping the "P" icon at the top right.

The purple parking icon on the map is a fast way to check for current parking information.

The parking calculator button below the search bar provides a more detailed all-in-one place to access all-day parking information, calculate parking cost and compare it to other carparks nearby.

Tap on the "Close" icon at the top right corner to close the calculator. Or tap on the "Home" tab to return to the default view on the home page.

We are working on adding more parking information at the moment. Thank you for your patience.

Any information in Breeze is kept as accurate as possible. We get our parking information from publicly available sources and curate our own interesting places.

Red indicates - zero lots available
Amber indicates - almost full
Purple indicates - many available lots

• When the map is zoomed out, the ERP location is hidden from the map.
• On Navigation and Cruise modes, only ERP in operation will be shown on the map.

• You may tap on the ERP icon below the search bar on the home page.
• Enter the origin and destination to check which ERPs are in operation on your route, plus operating hours and rates and for the day and time you intend to travel.

Or if you are interested to find the ERP rates of certain gantries:

• Tap on the "ERP" icon.
• Tap on the search bar. You will see a list of ERP gantries for your selection.
• To check ERP near a specific location, tap on the "Destination" tab on the search page and enter your desired location.

Currently we will show only ERP rates for cars, light goods vehicles and taxis.

Any information in Breeze is kept as accurate as possible. We get our information on ERP operating hours and rates from publicly available sources and curate our own interesting places.

The icons are amenities that you can choose to display on your map during onboarding.
You can choose to toggle them on/off at any time in the amenities section on the home page.

You may select the amenities that interest you within the amenities section on the "Home" tab for them to appear on your map. Up to 3 closest amenities will appear on your map.

Currently you are unable to add personalised icons on the map.

We show selected amenities up to a 3-kilometre radius from your current location.

Inclusive Eatery is a list of F&B social enterprises marked out on our map to show our support in a bid to lower social inequality.

This means the selected amenity is not available near your current location or destination.

We are working on adding more EV information. Thank you for your patience.

Currently, this is not available.

Discover maps with pins grouped by themes. Check often for updated content.

Event locations are temporal and will be irrelevant after some time. Therefore, you cannot save such locations.

Cruise mode is when you do not need navigation but still want to be informed of real-time updates on traffic conditions.

If you are in a moving vehicle, the app will automatically detect the vehicle's speed. It will start the Cruise mode when you are moving above 20km/hour.

When you tap on the "End cruise mode" button, Breeze's map will no longer auto trigger Cruise mode as you drive. This allows you to access other functions when Cruise mode is not required. Cruise mode will auto trigger after you restart the app.

For safety reasons, it is not advisable to interact with the app while driving. To search for a location, tap the "End" icon at the bottom right corner to stop Cruise mode.

Tap on the "End" icon at the bottom right corner during Cruise mode.

You can find the "End" icon at the bottom right of the screen during Cruise mode.

There may be some minor roads in Singapore that are not in Breeze's map database and we will be constantly improving on that.

Obstructions can block line of sight to GPS satellites, resulting in weaker GPS tracking. Therefore, it is harder to determine the exact position. Rerouting happens when there is a change in the GPS signal strength.

Obstructions can block line of sight to GPS satellites, resulting in weaker GPS tracking. Therefore, it is harder to determine the exact position.

Currently, there is no option to disable notifications.

GPS signals can be weak in tunnels. The app will reconnect and reposition the vehicle once GPS signals are not blocked.

Tap on "P" button to view nearby carparks.

Yes. Tap on a "P" button to reveal all carparks nearby. Then select a carpark on the map and click "Navigate Here" to be guided to the selected carpark.

This allows you to send an alert to your selected recipient on your live location or estimated arrival. Allowing access to contacts is optional.

Yes. Look for the purple "Share Drive" button at the bottom right and add a contact. Start sharing with the selected contact after a 3-second count down.

Check if you have sent it to the correct recipient. Sometimes there may also be a delay in receiving the SMS.

Check if you have set up Share Drive at Trip Planning / in Cruise / in Navigation modes.

Check if you have paused sharing during Navigation or Cruise modes.

If you are at Trip Planning, you can tap on "Cancel Sharing" to cancel.

If you are using Share Drive in Cruise or Navigation Mode, you can cancel the sharing within the 3-second countdown and the recipient will not be notified.

If you are driving, sharing will be cancelled if you tap the "End" button before reaching the destination. Your recipient will get an SMS about the cancellation.

Yes. You can pause Share Drive by tapping on the flashing green car icon on the bottom right side at any time and your recipient will not see your location updates until you resume sharing by re-tapping the icon.

A SMS containing a "Share Drive" link will be sent to the recipient. You will get an audio notification when the SMS is sent.

The most recent 4 contacts added in Share Drive will be auto-saved and displayed for future trip sharing. If you are using Share Drive in Trip Planning or Navigation, your destination and arrival time will also be auto included in the message.

You can share with one contact at a time.

If you are at Trip Planning, you can tap on "Cancel Sharing" to remove the contact and add a new one.

If you are using Share Drive in Cruise or Navigation Mode, you can cancel the sharing during the 3-second countdown and select a new one.

Currently, this is not available.

No. Only the 4 most recent contacts will be saved in Share Drive. Older ones will be auto cleared.

Android Auto or Apple CarPlay may not be installed in your car's display head unit. You will need to request for this upgrade with your car manufacturer.

• Launch the Breeze driver's app on your Android phone and sign in.
• Connect your Android phone with Android Auto via Bluetooth or USB.

If you can't find the Breeze app in Android Auto's app launcher, it might be temporarily disabled.

To enable the Breeze app, head over to Android Auto > Settings > Customise launcher.

• Launch the Breeze driver's app on your iPhone and sign in.
• Connect your iPhone with CarPlay via Bluetooth. Ensure you have also enabled Siri to use CarPlay.

Your car display unit follows the app setting when the map display is in either light or dark mode. Otherwise, it will follow the car display unit's display setting when the App display is in auto mode.

Interaction with the map while driving is commonly disabled to ensure safe usage during navigation. Only limited models of vehicles have enabled this function.

Yes, they both are.

Yes. You may use the car display unit when the phone screen is off.

For iOS: When searching from either CarPlay or the mobile app, the recent search history will be in sync.

For Android: When searching from the mobile app, the recent search history will be in sync, but not when search is performed on Android Auto.

You can only add contacts for Share Drive via the mobile app at the Trip Planning or in Navigation or Cruise modes.

For CarPlay, you may tap on the "Carpark" button to display a list of available carparks. Tap left and right to select a carpark and start navigating.

For Android Auto, you may tap on the "Carpark" button to display a list of available carparks. Scroll to select a carpark and start navigating.

Voice instructions for Google Assistant and Siri are currently not available.

• Ensure that you have the vehicle, hardware and software compatibility. For vehicle compatibility, see the list here for CarPlay and Android Auto.
• Connect your car display unit to your mobile phone via a USB (Wired) or WiFi/Bluetooth (Wireless).

Currently the above functionalities are not available on car display units. You may check them on the phone before you start a trip.

Currently the above functionalities are not available on car display units. You may check them on the phone before you start a trip.

Currently the above functionality is not available on car display units. You may check it on the phone before you start a trip.

Currently, Breeze does not support Google Assistant or Siri commands.

You might be searching for a general street name. Please enter an address or the name of a premise.

You can find the "End" icon at the top left of the screen during Cruise mode.

This allows you to share your location when you use the "Share Drive" function.

All personal data collection and usage are in compliance with PDPA regulation.

This allows you to send your trip logs to your email address. It is optional.

So that you may use our Trip Log function to upload your parking receipts and send us screenshots/videos for feedback to improve our services. You may email us at support@breeze.com.sg

In order to use the Navigation mode, your location is needed to pinpoint your current location and direct you to your desired destination.

Have you set your Apple account's email to private? If you wish to use this functionality, you may wish to set your email to be public or sign in with another non-Apple account.

Currently, Trip Log is recorded for drives on Navigation mode only.

You can view your trip log history for the last 6 months. Anything later will be automatically deleted.

There is no limit.

Yes. Swipe left completely to delete an entry.

Yes, you may save an upcoming trip in the route planning screen. Breeze will monitor traffic conditions one hour before your set departure or arrive-by time, and notify you when you need to start your trip.

Yes. You can select a date range by tapping on "All dates".

The Breeze driver's app requires data connectivity to work in order to update you on the latest road conditions and functionalities.

Ensure that you turn on GPS on your phone and allow permission to the app.

A notification will be pushed to you when there is a new message. You will also see a red dot appearing at the Inbox when there is an unread message.

No. The message will auto expire and be removed from the list.

Currently, this is not available.

No.

An IU number should only be associated with a maximum of 4 accounts.

If a voucher is fully redeemed or has expired, it will be moved to history.

Some vouchers require you to complete certain actions before it can be claimed. Tap on the voucher for more details and complete a set of required actions before it's available for redemption.

Once the voucher has a green “Ready-to-redeem" tag, you can redeem the voucher by selecting it and tapping the redeem button.

When a voucher is redeemed within its stated expiry, it will be combined with other redeemed vouchers to be used as a whole sum at the next exit. The carpark system will auto-deduct the full value of the combined amount. If the fee of the next exit is lower than the full redeemed value, there will be no refunds of the balance. Please ensure you have entered the correct car plate number and IU number.

Once redeemed, please ensure your car exits the carpark within the same day (2359h) otherwise it will expire.

Transactions in history will auto-purge after 3 months.

Any value left over will be forfeited.